What Is a Reserve Account?
A Reserve Account is a dedicated account maintained by a licensed payment institution for processing customer payment funds. It is typically used for the receipt and settlement of RMB payments within Mainland China.
When Do I Need to Select a Reserve Account?
When making a tuition payment or international remittance, select the designated Reserve Account branch shown in the payment instructions. No account setup or pre-funding is required.
Important Notes
Select the designated Reserve Account only.
Actual screens may vary by bank.
Can’t find the Reserve Account? Use another bank card. Do not choose a different Reserve Account.
Which Banks Support Reserve Account Branch Selection?
The following banks are recommended, as they support selecting a Reserve Account branch within their mobile banking apps:
- Industrial and Commercial Bank of China (ICBC)
- Bank of China (BOC)
- China Merchants Bank (CMB)
- China Construction Bank (CCB)
- Agricultural Bank of China (ABC)
FAQs
Question | Answer |
Do I need to open a Reserve Account before making a payment? | No. A Reserve Account is managed by the payment institution and does not need to be opened or managed by the payer.
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Do I need to deposit funds into the Reserve Account in advance?
| No. Simply ensure that your payment bank account has sufficient available balance.
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Multiple Reserve Accounts are displayed. Can I choose any of them?
| No. Please select the Reserve Account that exactly matches the branch name and bank routing number provided in your payment instructions.
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What should I do if I can’t find the designated Reserve Account?
| Verify the account information and search using the full branch name or bank routing number. If the account is still unavailable, please use a different bank card. Do not select another Reserve Account as a substitute.
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Can I select a Reserve Account belonging to Alipay or another payment institution?
| No. Please select only the Reserve Account specified in your payment instructions.
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What should I do if I selected the wrong account but haven’t completed the payment yet?
| Return to the branch selection page, choose the correct Reserve Account, and then proceed with the payment.
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What should I do if I have already transferred funds to the wrong account?
| Do not make another payment. Keep your transfer receipt and contact your bank or customer support as soon as possible for assistance.
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