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xCurrency Hubs Embedded QR Code Cross-Border Remittance Product User Manual

Step 1: Register an Account via QR Code

1. Scan the QR Code at the Service Counter

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2. First-time use requires verification

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3. Select Company Information Verification Method

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New user: 【No account, register for business】
Existing user:【Already have an account, login now】
Used the service before: 【I'm an existing customer, sync business info and login】

Step 2: Complete Company Verification

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Prepare required documents and start company information verification
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New users are required to provide and verify their registered corporate email before proceeding.
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1. Upload Company Registration Certificate

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2. Fill in Basic Company Information

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3. Provide Related Personnel Information

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3.1 Upload Director ID & Fill Required Information

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3.2 Fill Shareholder Information

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4. Confirm All Information and Submit for Review

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  • If you completed registration at the service counter, click “I'm at the Counter, On-site Review” to get a code
    • and provide it to staff for faster review
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  • If you completed registration online, review will be processed within 1 business day
    • and results will be notified by email
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5. Company Onboarding Completed

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Step 3: Register Beneficiary Company Information

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Before initiating remittance, please register the beneficiary company information

1. Go to Business Remittance → Beneficiary Management

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2. Upload Beneficiary Business License & Fill Basic Info

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  • Business license (required)
  • Full legal company name (required)
  • Website URL (optional)

3. Confirm and Submit

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  1. Beneficiary company does not require system approval
    1. (Incorrect information will lead to failed transactions)
  1. If any mistakes are found after submission, contact service counter staff or customer support
  1. You can view saved beneficiaries in the list after submission
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Step 4: Make a Business Remittance Payment

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  • Remittance can be initiated in Business Remittance module
  • Or directly from the Recipient List
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1. Enter Payment Amount & Transaction Details

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Enter Payment Amount
  • Reference FX Rate: Updated every 30 seconds based on market rate
  • Service Fee: Deducted from settlement amount

2. Select Beneficiary

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Corporate Account
  • Funds transferred to a company bank account
  • Account holder name must match company registration name
  • Provide bank account details
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Individual Account
  • Funds transferred to a shareholder / legal representative / authorized personnel
  • Provide account holder name & ID number & bank account number
  • Upload authorization letter if applicable
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3. Upload Trade Supporting Documents

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In business remittance processes, supporting documents are required to verify the trade between the buyer and seller.
Trade Contract/Invoice: A formal commercial agreement or invoice signed between enterprises, confirming the rights and obligations of both parties and the payment amount. (Required)
Logistics Proof: Documentation that verifies the goods have been shipped or the transportation process has been completed. (Required if goods have been shipped)
Export Declaration Form: An official document submitted to customs by the exporter when exporting goods, usually handled by a customs broker or logistics provider.
Authorization Letter: An authorization letter issued by the receiving enterprise to validate the designated payee. (Required when the payment is received by an authorized representative)

4. Submit Order

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After order creation, please complete payment as soon as possible Either on-site or via online transfer Then upload payment proof
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5. Complete Payment

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  1. Online Transfer — Use account details in order page and upload proof
  1. On-site Payment — Pay cash at service counter

6. Order Review

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7. Transaction Completed

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Funds will be transferred and deposited to the beneficiary account,
usually within 30 minutes after approval
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